Frequently Asked Questions

What is HCM doing to keep patients and employees safe during the Covid-19 pandemic?

We are taking every precaution necessary to eliminate exposure to COVID-19 during your visit. Some examples include:

• Travel restrictions – if any of our staff has traveled to any of the countries with Level 3 CDC health travel notices, they will remain at home for a period of 14 days.

• Suite-wide review of COVID-19 prevention and protection measures daily, and communication of updates as new information becomes available.

• Implementation of a special system to handle all patients calling in with symptoms suspect of COVID-19.

• Taking of temperatures upon arrival as well as hand-washing before entering the building.

• Utilizing a COVID-19 symptom screener prior to allowing visitors to enter the building.

• Limiting the amount of people in our infusion suite area.

What medical conditions can be treated with infusion therapy.

• Neurological disorders

• Autoimmune disorders

• Primary immune deficiencies

• Infectious diseases

• Hematological disorders (iron deficiencies)

• Cancer

• Nutritional/gastrointestinal disorders

• End-stage heart failure.

Should I receive my infusion therapy at home or at the Health Care Medical Infusion Specialty Suite?

The decision to receive infusion therapy in the home or at the Health Care Medical Suite is made between you and your healthcare provider. Several factors are considered before a patient can receive infusion therapy in the home, including the patient’s and/or caregiver’s desire and willingness to comply with therapy and the presence of a safe and appropriate home environment.

Is home infusion therapy safe?

Home infusion therapy is a proven, safe and effective alternative to hospital inpatient care. For most people, receiving treatment in the home setting, like an infusion suite, is preferable to hospital inpatient care. It can provide comfort and convenience for patients and offers less interruption to their daily activities. It can also be a cost-effective alternative to expensive hospital stays.

How do I receive my home infusion treatment and who will administer it?

Once a patient is discharged from the hospital and ready to receive therapy outside of the hospital setting, we will schedule an infusion appointment at the patient’s convenience. The infusion medication is then mixed in our accredited Health Care Medical on site pharmacy that meets all industry safety and sterility standards. The medication is delivered to the patient and extensive training is provided by our infusion nurses to the patient and/or caregiver on administering their infusion treatment.

What is the cost of infusion therapy and does my insurance cover it?

Our reimbursement specialists are on staff to assist you with navigation of insurance and medical benefits. We are in network with Medicare, Medicaid, MississippiCAN, Blue Cross Blue Shield, and hundreds of other insurance payors.